What information do we collect?
Personal Information is any information about an identifiable person other than the name, title, business address or telephone number of an employee of an organization. It may also include information about your device that we collect using technology (Device Information). When you make a purchase or attempt to make a purchase through our Site, we will collect certain Personal Information provided by you including your name, billing address, shipping address, telephone number, email address, and payment information.
The Site will automatically collect some information about you using technology. For instance, when you come to our Site, your IP address is collected so that we know how many visits we have had by separate individuals. An IP address is often associated with the place from which you enter the internet like your internet service provider (ISP) or your firm or company. We will also collect information about the individual web pages or products you view on our Site, what websites or search terms refer you to our Site, and information about how you interact with our Site. We may also use features such as "cookies", “log files”, “web beacons”, “tags”, and “pixels” through which we automatically collect certain information about your device. This information is referred to as Device Information. None of the Device Information collected is personally identifiable.
“Cookies” are data files that are sent to the browser on your device or computer by our Site and often include an anonymous unique identifier. For more information on cookies and how to disable them, please visit www.allaboutcookies.org.
“Log files” track actions occurring on our Site, and collect data including your IP address, browser type, ISP, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse our Site.
Limiting collection of Personal Information
Why do we collect information from you?
We use the Personal Information collected from you to fulfill any orders placed through our Site (including: processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use such information to communicate with you regarding your order, screen our orders for risk or fraud, and comply with applicable law.
We also use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with our Site, and to assess the success of our marketing and advertising campaigns).
We also use Device Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative (“NAI”) educational page at www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by visiting www.google.com/settings/ads/anonymous and www.optout.aboutads.info/.
How do we share your Personal Information?
We share your Personal Information and Device Information with third parties such as Shopify and Google Analytics to help us use your information as described above. To learn more about how Shopify uses your Personal Information, please visit www.shopify.com/legal/privacy. To learn more about how Google Analytics uses your Personal Information, please visit www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
Storage and Retention of Personal Information
Unless otherwise agreed, we will keep your Personal Information for so long as it is needed to fulfil the purpose for which it was collected. We may also keep some of your information as required to meet legal or regulatory requirements, resolve disputes, prevent fraud or abuse, or other permissible purposes. When we no longer have a need to keep your information, we will either delete it from our systems or anonymize it so that it no longer identifies you.
What type of security do we provide for payment information?
The security of all Personal Information collected through our Site is of utmost importance to us. At present, when you pay for products on our Site, your payment will be processed by Shopify Inc. (“Shopify”). Our Site is hosted on Shopify’s platform and, as such, your Personal Information is stored on Shopify’s servers. When paying for our products, Shopify will collect payment information from you, such as your credit card number and expiration date and any other personal information necessary to process your payment. Please visit www.shopify.ca/security/pci-compliant for more information regarding security measures for purchases from our Site.
With some exceptions, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise any of those rights, please contact us using the information below.
If you are a European resident, we note that we are processing your Personal Information in order to fulfill contracts we may have with you (for example, if you make an order through our Site), or otherwise to pursue our legitimate business interests. Additionally, please note that your Personal Information will be transferred outside of Europe, including to Canada and the United States.
Links and Disclaimer of Linked Sites
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Do we collect Personal Information from children?
Protecting the privacy of children is important to us. For that reason, we never knowingly solicit, collect, store or disclose information via our Site from children who are under 13 years of age. No part of our Site is structured to attract anyone under the age of 13. If you are a parent or guardian and believe that we have Personal Information about your child, please contact us by using the information below. To learn more about how to protect your child online, please visit www.onguardonline.gov.
If you need further assistance, if you wish to access and correct any errors in your personally identifiable information or would like to limit our use or disclosure of your Personal Information, please contact us by email at firstname.lastname@example.org or by mail at:
Attention: Clay Purdy, CEO
Suite 1500, 140 – 10th Avenue S.E.
Calgary, Alberta, Canada